Shipping Policy



Shipping Map 

Free Delivery!

We offer Free Shipping on all orders over $49* in metro and major reigonal areas.

FREE shipping in New South Wales to ACT (Sydney, Wollongong, Canberra, Gosford,


FREE shipping in Victoria (Melbourne, Geelong, Ballarat)

∙ FREE shipping in Queensland (Brisbane, Gold Coast)

FREE Shipping in South Australia (Adelaide)

FREE Shipping in Perth

Delivery Times


  • Sydney, Melbourne and Brisbane: 1-3 business days.

  • Adelaide: 2-4 business days.

  • Perth: 5-10 business days.

  • Regional: (eg. Wollongong, Gold Coast and Geelong): 2-4 business days.

  • Remote areas can take longer for delivery: Please allow up to 2 weeks.



Do you live outside specified regions?

For orders outside metro and major regional areas, postage costs are calculated by the size, weight and the location of your order. Postage rates are calculated by our courier partners, giving us more time to give you a more convenient and efficient service. All postage costs are displayed before you proceed to payment. 

Unfortunately we do not ship to PO Boxes or Internationally 


 What if I will not be home when the products are delivered?

We know you can't be home 24/7, which is why we have given our courier partners permission to leave your order at your door without requiring a signature. This allows you to do whatever you have to do, knowing your order will be ready and waiting on your doorstep for your pet to enjoy.